Four years ago, I lost my office due to devastating fire. We had to relocate my office to another building across the street for 16 months while we rebuild a new office there.

The fire happens on a Sunday afternoon. All my data and computers were damaged beyond recovery. Silvio was working all night that Sunday, had my cloud stored data transferred to a loaner server, which was ready for my staff on Monday morning. So, we could start calling patients, cancelling them, and letting them know about the fire.  After that, they did all the wiring for phones, data, networking, and they gave us loaner computers. In only two weeks after the fire, we were able to see patients in the temporary location. And of course, Lan Pros did all the phone networking and set up computers in my new office. Still sometimes when I think back to those days, I don’t know how we did it, and I cannot imagine how much worse this could have been, if I didn’t have Silvio’s help. If a company can offer you this level of service, I think it’s worth a lot. Maybe in my case what happened to us was extreme, but everyone knows how important our data is to our business and how even a temporary problem can cause large disruption to our business. I think it’s nice to have the peace of mind that you are working with a company that it’s going to be there for you at all times.